HOW TO - create a private forum?

Discussion in 'Pet Stop' started by Moolis, Oct 14, 2015.

  1. Moolis

    Moolis

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    I need help!!!!

    I need to start a private forum for our staff so they can communicate and cross train each other. With 4 outlets training and problem solving are getting to big to handle the old way and if we do it on a forum new staff will take a fraction of the time to get up to speed [​IMG]thus ensuring even better customer service[​IMG][​IMG]

    Problem is - I have not got a clue how to do this [​IMG] anyone that can advice or assist.
     
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  3. CoLd777

    CoLd777

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    @Moolis You can try this website https://www.proboards.com/create-free-forum
     
    Last edited by a moderator: Oct 2, 2016
  4. Linxie

    Linxie

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    Hi Moolis,

    Depending on whether you have the website information (cpanel passwords etc.) this can be done by installing free forum software such as SMF or PHPBB. It is very easy to install. You then set everything so that only those who are registered on the forum can view/post on the forum. The link to the forum will then be provided to the staff and the administrator can add new registered users (ie. staff) so you can restrict who is able to register on the forum, should someone manage to figure out the link to your forum.

    Otherwise you can contact the person who hosts your website and ask them for assistance.

    Kind regards,
    Lindy
     
  5. Vis

    Vis Gerhard

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    Won't a closed group on Facebook not be that much faster and easier?

    But you probably want too keep subjects for viewing later by new members.
     
    Last edited: Oct 14, 2015
  6. OP
    Moolis

    Moolis

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    So easy?? thanks will contact my web administrator :)
     
  7. OP
    Moolis

    Moolis

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    Thank you @Vis you are correct my intentions here are much bigger.

    My management style need to adapt to multiple stores that can not meet and talk due to logistical reasons, therefore managers and staff input are IMPORTANT now more than ever !!!
    1. staff post their problem and everyone help find a solution
    2. My morning training sessions are typed onto a thread and staff from all branches can read and comment
    3. We have training manuals that can be updated and expanded by staff
    4. Staff post a cool solution to a problem for others to learn from
    5. we discuss options before implementation, so everyone have equal opportunity to get involved
    6. New product training can be done remotely
    ETC. ETC.

    AND
    It will end-up being a training tool for new employees as well.
     
  8. OP
    Moolis

    Moolis

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    Lindy

    I have access to the Cpanel but my IT knowledge is nearly non-existent!!!! :eek:
     
  9. Reedfish

    Reedfish Moderator

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    If you have a website, can't your service provider assist with this?
     
  10. OP
    Moolis

    Moolis

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    I did not even think of them as I thought this is something totally separate and not something that are done on my website.

    Already sent them a request - will let you guys know.
     
  11. Linxie

    Linxie

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    Hi Moolis, please let us know if they're able to help or not.
    I've installed and set a few forums up before and can assist you with this should you not come right with the SP :)
     
  12. OP
    Moolis

    Moolis

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    Thank you Lindy,

    I expect them to call me later this morning :cool:
     
  13. sa-shooter

    sa-shooter

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    Not everyone out there has facebook :blushing:
     
  14. OP
    Moolis

    Moolis

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    Facebook will make the future training aspect a bit more difficult.

    I intend to use this forum as part of of a PRE-TRAINING exercise for new staff. Therefore different categories will be needed and also discussions should ideally be categorised as well. We need at-least 15 major categories - Marine, tropical, dogs, cats, birds, snakes, spiders, small animals, Rules & protocols, sales training, systems training, Management communications, idea box, NEWS corner and general discussions. These are only the few I can think of now.
     

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